Privacy Policy & Terms of Use

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company information when you contact us
• Technical information about your visit, including IP address, browser type, and device information
• Usage data and analytics about how you interact with our website
• Information you provide when requesting services or support

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, and security alerts
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of MAX-IT Services, our clients, or others
• With your explicit consent

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Object to or restrict the processing of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Prohibited behavior includes:

• Attempting to gain unauthorized access to our systems or networks
• Transmitting any harmful code, viruses, or malicious software
• Engaging in any activity that disrupts or interferes with our services
• Using automated systems to access the website without permission

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of MAX-IT Services or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

4. Limitation of Liability

MAX-IT Services shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use this website or our services. We make no warranties or representations about the accuracy or completeness of the website's content.

5. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website after any changes constitutes acceptance of the new terms.

6. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Quebec.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

Third-Party Cookies

We may use third-party services such as Google Analytics that place cookies on your device. These third parties have their own privacy policies, and we have no control over their cookies.

Managing Cookies

You can control and manage cookies in various ways:

• Most browsers allow you to refuse or accept cookies through their settings
• You can delete cookies that have already been set on your device
• You can set your browser to notify you when you receive a cookie
• Note that disabling cookies may affect the functionality of our website